You can contact us via email at shop@harney-europe.com. If you are writing to us about an order you have already placed, please include your order number if possible.

To order over the phone, or if you have questions or comments on any of our products or concerns
about an order you have placed, please call us at
LU: (+352) 26.39.22
BE: (+32) 2.880.39.58
FR: (+33) 37.38.80.500

Our tea consultants are available Monday through Friday, 9:00AM to 5:00PM (EST).

To contact us via a letter, write to us at Zone industrielle 5, L-8821 Riesenhaff, Luxembourg.

Discounts cannot be combined. Promotional discounts cannot be used in tandem with loyalty rewards discounts. Discounts cannot be used for gift cards unless specifically marked. Coupons exclude custom gift wrap, mystery bundles, gift cards and subscriptions unless otherwise noted. Loyalty points and coupons cannot be combined, and only one coupon may be applied per order. Loyalty points cannot be redeemed for subscriptions; however, subscriptions do earn loyalty points. Gift with purchase offers do not apply to in-app or phone purchases.

Unfortunately we can't edit orders to apply discount codes to orders that already have been placed.